Crystal Akin, central supply associate at Life Care Center of Rhea County in Dayton, Tennessee, received Life Care Centers of America’s Eastern Division Whatever It Takes And Then Some Award on Aug. 26, 2015, for her dedication to customer service.
Executives from Life Care awarded Akin a $1,000 cash prize during an awards ceremony at the company’s headquarters in Cleveland, Tennessee. She was chosen from among thousands of associates in the Eastern Division and was one of only eight associates from Life Care’s more than 200 facilities nationwide to receive the award.
While she does her job well daily, Akin was particularly praised for a specific act of caring in 2014.
One of the residents tragically lost several family members in an automobile accident. Akin noticed that the resident didn’t have anything appropriate to wear for the funeral, so she took it upon herself to buy an outfit for her.
“My heart broke for her,” said Akin. “I wanted her to be there for her family.”
Akin also came in on her own time to help the resident get showered, dressed and prepared on the day of the service. Having this compassionate response meant so much to the resident.
Life Care Centers of America’s Whatever It Takes And Then Some program rewards associates for extraordinary acts of kindness. Monthly awards are presented in Life Care facilities nationwide based on nominations from fellow associates, family members, residents and guests. Each facility then chooses an annual winner, from which the divisional winners are selected.
“Dedicated caregivers routinely go far above and beyond their job descriptions, and Crystal Akin certainly demonstrates by her example their professionalism and compassion for the residents they serve,” said Beecher Hunter, Life Care president. “We are proud of Crystal and the thousands she represents in their selfless approach to the needs of others.”